This Privacy Policy for J le Roux Ceilings outlines how your personal information is collected, used, and protected in accordance with the Protection of Personal Information Act (POPIA).

1. Information We Collect

We collect personal information that you voluntarily provide to us when you fill out our Contact Us form. This typically includes:

  • Identity Data: Your name and surname.
  • Contact Data: Your email address and telephone number.
  • Project Details: Any specific information you provide regarding your ceiling or drywall needs.

2. How We Use Your Information

We use your information strictly for legitimate business purposes, including:

  • Responding to Inquiries: To provide you with quotes or answer questions about our services.
  • Service Delivery: To carry out the ceiling installations or repairs you have requested.
  • Communication: To send you administrative updates related to your project.

3. Use of Cookies

Our website uses cookies to improve your browsing experience.

  • What are Cookies? Small text files stored on your device that help us understand how you use our site.
  • Purpose: We use them for technical maintenance, site analytics, and to remember your preferences.
  • Your Choice: You can set your browser to refuse cookies, though some parts of our website may not function correctly if you do so.

4. Information Security

We implement reasonable technical and organisational security measures to protect your data from unauthorised access, loss, or destruction. This includes password controls, secure IT systems, and physical security for any printed records.

5. Third-Party Sharing

We do not sell or rent your personal information to third parties. We only share information with:

  • Service Providers: Trusted partners who assist in our business operations (e.g., subcontractors) under strict confidentiality agreements.
  • Legal Requirements: When required by South African law or a governmental audit.

6. Your Rights

Under POPIA, you have the right to:

  • Access your personal information held by us.
  • Correct any inaccurate or incomplete data.
  • Request Deletion of your information when it is no longer required for its original purpose.

7. Contact Us

For any questions regarding this policy or to exercise your rights, please contact us at:

  • Email: lerouxceilings@gmail.com
  • Phone: 011 665 2424

You may also lodge a complaint with the Information Regulator of South Africa if you feel your rights have been infringed.

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